By Paul F. Roberts
December 23, 2005
A feature expected in the next version of Windows that will allow users to tag
documents and other files with "metadata" could lead to embarrassing information
disclosures if companies are not careful, according to research from Gartner
Inc.
New features in beta releases of the next version of Microsoft Corp.'s
Windows make it easy to attach metadata, or keywords, to different documents.
However, there is no easy way to control the metadata once documents leave
the Windows system or enterprise network.
Companies need to be aware of this fact and take steps to make sure that
sensitive keywords and other metadata are stripped from documents before they
are made public, Gartner said.
Gartner's research note, "Plan to deal with metadata issues with Windows
Vista," published Wednesday, takes Microsoft to task for not designing security
into the upcoming versions of Windows, code-named Vista, and Microsoft Office.
Those programs make it easy to attach keywords to documents, but they don't
make it clear that the keywords and other metadata can be viewed by anyone.
Metadata is a key component of the next version of Vista, and will make it
easy for Windows users to label and retrieve all kinds of information using
enhanced Windows search features.
For example, a company could label all documents related to accounts for
customers in the Northeast with a keyword identifying that geographic area, then
retrieve all those documents with a Windows search.
Click here
to read about security features planned for Windows Vista.
Such keywords, which reflect internal or personal classifications, could be
potentially embarrassing, according to Gartner analysts Neil MacDonald and
Michael Silver.
For example, documents with keywords like "good customer" and "bad customer"
could turn up in the hands of those customers, damaging business relationships.
Even internal tracking numbers for accounts could reveal sensitive information
to customers or competitors, Gartner warned.
Metadata has been causing black eyes and unanticipated changes in employment
for years. Hidden revision marks and author comments have stung government
agencies and corporations alike.
Metadata-type tagging on the Web is gaining backers. Read more here.
Recently, the Pentagon accidentally leaked the names of U.S. soldiers
involved in the shooting of an Italian secret service agent, Nicola Calipari, in
March when it incorrectly attempted to redact the names from an Adobe PDF
document.
More recently, the Democratic National Committee got burned for circulating
an "unsigned" Microsoft Word document critical of Supreme Court nominee Samuel
Alito that was traced back through hidden metadata that identified the author
and organization.
Microsoft will include a metadata removal tool with Windows Vista that can
scrub documents of sensitive keywords before they are released. The company may
also make keyword features less prominent in the final version of Vista,
according to Gartner.
A better solution, Silver and MacDonald said, would be to redesign the way
Windows manages and protects metadata attached to documents.
The analysts suggested that Windows could introduce rights management
technology that limits access to metadata to a select group of users, or allow
users and companies to create policies that limit the use of metadata tags and
allow companies to have metadata automatically stripped from documents when they
are moved or copied.
Enterprises that are planning to deploy Windows Vista should begin
formulating a policy for addressing metadata in documents prior to deployment,
Gartner said. The analyst firm suggested user training about proper metadata use
or, in extreme cases, even postponing deployment of Vista until better metadata
controls are in place.
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